Key Resources, Key Activities & Key Partnerships Explained
The right side of the Business Model Canvas is about desirability — customers and value. The left side is about feasibility: what it takes to deliver. Its three blocks answer one question from three angles: what must exist for your value proposition to be real?
Key Resources: what you must have
The assets your model can't run without. Four kinds:
- Physical — facilities, vehicles, machines, inventory
- Intellectual — brand, patents, proprietary data, algorithms
- Human — the specialists whose absence stops you
- Financial — working capital, credit lines
The word key is doing the work. Every company has laptops; list only resources whose loss breaks the model. For Netflix that's the content library and the recommendation data. For Airbnb it's not property — they own none — it's the network of hosts and the trust system that makes strangers transact.
A worthwhile exercise from Amazon's history: audit your resource list for cost centers that could become products. Their warehouses became FBA; their internal infrastructure became AWS.
Key Activities: what you must do well
The handful of things your company must be excellent at daily — not the full to-do list. Three broad families:
- Production — designing, building, delivering (manufacturers, studios, SaaS development)
- Problem-solving — bespoke answers to individual customers (consultancies, hospitals)
- Platform/network — matching, moderating, and maintaining a system others transact on (Uber's dispatch and pricing, Instagram's feed ranking and moderation)
The test: would a customer notice within a month if you stopped doing this? If not, it isn't key.
Key Partnerships: what you rent instead of build
Who do you depend on that isn't you? Four common shapes:
- Strategic alliances between non-competitors (Spotify and telecoms bundling subscriptions)
- Coopetition — partnering with competitors on shared infrastructure
- Joint ventures to create something neither could alone
- Buyer–supplier relationships that secure critical inputs
Partnerships buy speed, scale, and risk reduction. They also create dependency — every partner on your canvas is a company whose strategy change becomes your emergency. Spotify's defining constraint is a partnership: the major labels own the catalog, take roughly two-thirds of revenue, and can't be replaced. That single line on the canvas explains its decade-long push into podcasts.
Write partnerships with the dependency named, not just the logo: what exactly do they provide, and what happens if they stop?
How the left side disciplines the right
Once these three blocks are honest, two checks become possible:
1. Feasibility: can you actually acquire these resources, perform these activities, and secure these partners with the money and team you have?
2. Cost: the left side is your cost structure in disguise — every resource, activity, and partner reappears there as a number.
Founders who skip the left side don't discover it's impossible; they discover it's unaffordable, later, expensively.
Compare left-side strategies across our 12 company examples, or work through yours with the AI coach — it flags the dependencies you've written down without noticing.